Terms and Conditions
General Information:
OMANN JUN is operated by Omann ApS and has the following company information:
Omann ApS
Chr. Nielsens Vej 6
DK-8700 Horsens
Phone: +45 7580 5155
CVR No.: 34890560
E-mail:This email address is being protected from spambots. You need JavaScript enabled to view it.
Chr. Nielsens Vej 6
DK-8700 Horsens
Phone: +45 7580 5155
CVR No.: 34890560
E-mail:
Agreements:
Anyone may enter into agreements with Omann ApS. All agreements are concluded in Danish. The following terms and conditions apply to all deliveries and orders unless otherwise agreed in writing. Any special terms specified by the buyer in the purchase order shall not be binding on Omann ApS unless Omann ApS has expressly accepted such special terms in writing. Once you have placed your order and entered your payment details, you will receive an order confirmation, which we recommend that you print and keep for your records. If you require a new copy of your order confirmation, please contact our customer service by e-mail or via our contact form >>>.
How to Order:
To place an order with OMANN at omannjun.com, simply click the "Add to Cart" button next to the products you wish to purchase. Then click "Proceed to Checkout". From there, click "Continue" and you will be taken to a page where you must enter your contact information. Please provide your name, address, postal code, city, e-mail address, and telephone number. You must also accept our terms and conditions.
Finally, click "Complete Payment" to submit your order. Once you click "Complete Payment" in the payment window, you are legally obligated to pay, and your order will be placed with a payment obligation.
Finally, click "Complete Payment" to submit your order. Once you click "Complete Payment" in the payment window, you are legally obligated to pay, and your order will be placed with a payment obligation.
Prices and Payment:
You may order your products online and pay using the following payment cards: Dankort, Visa, and MasterCard.
Omann ApS reserves the right to adjust prices on the website in the event of exchange rate fluctuations, increases in material costs, changes in labour costs, government intervention, or other circumstances beyond the control of Omann ApS.
All prices on omann.com include VAT. The payment will appear on your account statement as Omann ApS, which is our registered company name.
Omann ApS reserves the right to adjust prices on the website in the event of exchange rate fluctuations, increases in material costs, changes in labour costs, government intervention, or other circumstances beyond the control of Omann ApS.
All prices on omann.com include VAT. The payment will appear on your account statement as Omann ApS, which is our registered company name.
Order Confirmation:
All orders are automatically confirmed by e-mail. Estimated delivery time is approximately 3–4 weeks. (Please note that delays caused by force majeure may affect your delivery time.)
Product Changes:
Omann ApS reserves the right to make changes to its products without prior notice, provided that such changes do not alter the agreed technical specifications. This also applies to products that have already been ordered.
Delivery:
The international delivery rules under the trade terms "Incoterms 2010" apply to the trade terms used in these delivery conditions. We primarily dispatch orders on Mondays, and Omann ApS determines the shipping method unless the customer chooses to collect the goods directly from Omann ApS. We generally use a professional furniture carrier experienced in handling furniture. Please also refer to our shipping and delivery terms.
Omann ApS accepts no liability for delays or obstacles caused by circumstances beyond its control, including delayed deliveries from subcontractors. Delivery times are quoted ex works and are estimates only. Every reasonable effort will be made to meet the estimated delivery times; however, Omann ApS accepts no responsibility for delays. A delay does not entitle the buyer to cancel the purchase unless the delay exceeds four weeks. Delivery times are also subject to previously accepted orders.
Omann ApS accepts no liability for delays or obstacles caused by circumstances beyond its control, including delayed deliveries from subcontractors. Delivery times are quoted ex works and are estimates only. Every reasonable effort will be made to meet the estimated delivery times; however, Omann ApS accepts no responsibility for delays. A delay does not entitle the buyer to cancel the purchase unless the delay exceeds four weeks. Delivery times are also subject to previously accepted orders.
Force Majeure:
If delivery is prevented due to force majeure, Omann ApS shall be released from all liability and reserves the right to cancel the agreement in whole or in part, or postpone delivery for the duration of the force majeure event in addition to the agreed delivery period. Force majeure includes, but is not limited to, labour disputes, war, military mobilisation, computer hacking, blockades, embargoes, political unrest, government intervention of any kind, shortages of fuel or energy, or any other circumstances beyond the control of Omann ApS that affect its ability to fulfil its delivery obligations.
Claims and Warranty:
Under the Danish Sale of Goods Act, consumers are entitled to a two-year right to make a claim, meaning that, depending on the specific circumstances, you may be entitled to have the product repaired, replaced, refunded, or receive a price reduction. This naturally requires that the claim is justified. Please note that this right should not be confused with the warranty, which remains valid for one year from the date you received the product from us.
Once we receive the returned product, we will send you an e-mail explaining the next steps.
You must notify us of any defect within a "reasonable time" after discovering it. If you submit your claim within two months of discovering the defect, your claim will always be considered timely.
Whenever possible, we will replace defective products with a new product so that you receive what you originally ordered. However, we reserve the right to settle a claim by refunding the purchase price if we are unable to provide a replacement. If you wish to submit a claim regarding a product, you MUST contact Omann ApS before returning the item so that it can be shipped using our logistics agreements. You should therefore not pay for return shipping yourself, and we cannot reimburse shipping costs if you return the item independently. The product must always be returned in suitable protective packaging.
Please note that the claims process may take up to 14 days.
Once we receive the returned product, we will send you an e-mail explaining the next steps.
You must notify us of any defect within a "reasonable time" after discovering it. If you submit your claim within two months of discovering the defect, your claim will always be considered timely.
Whenever possible, we will replace defective products with a new product so that you receive what you originally ordered. However, we reserve the right to settle a claim by refunding the purchase price if we are unable to provide a replacement. If you wish to submit a claim regarding a product, you MUST contact Omann ApS before returning the item so that it can be shipped using our logistics agreements. You should therefore not pay for return shipping yourself, and we cannot reimburse shipping costs if you return the item independently. The product must always be returned in suitable protective packaging.
Please note that the claims process may take up to 14 days.
Returns:
As a private consumer, you have a two-year right to make a claim, effective from the day you receive your goods. Products must be returned in their original protective packaging.
Before we can process your return, warranty case, or claim, you must contact our customer service and explain the issue. We will then determine whether you should receive a replacement product, return the delivered item, or whether the issue is outside the scope of our responsibility. If you are instructed to return your product, it is very important that you include a note inside the return package so that our warehouse can process your case quickly, efficiently, and correctly. Returned products without an order number will not be processed.
If the product is damaged and you would like a replacement, please contact our customer service before returning anything. We will assist you with shipping arrangements and placing a replacement order. Remember to pack the goods securely, as you are responsible for ensuring they arrive safely.
Before we can process your return, warranty case, or claim, you must contact our customer service and explain the issue. We will then determine whether you should receive a replacement product, return the delivered item, or whether the issue is outside the scope of our responsibility. If you are instructed to return your product, it is very important that you include a note inside the return package so that our warehouse can process your case quickly, efficiently, and correctly. Returned products without an order number will not be processed.
If the product is damaged and you would like a replacement, please contact our customer service before returning anything. We will assist you with shipping arrangements and placing a replacement order. Remember to pack the goods securely, as you are responsible for ensuring they arrive safely.
PLEASE NOTE: We cannot guarantee a refund until we have inspected the returned product at our warehouse. If we receive a product that we cannot accept (for example, because the defect was caused by the customer), we will contact you to ask whether you would like the product returned.
We do not accept parcels sent Cash on Delivery (COD) or parcels delivered without home delivery.
Right of Withdrawal:
To exercise your right of withdrawal under Danish consumer legislation, the product must be returned in substantially the same condition and quantity as when received. Whether this requirement has been met will be determined upon inspection of the returned item. In practice, both the product and its packaging must be in the same condition as when you received them so that the item can be resold. This will normally be the case if the product has been carefully repackaged and has not been used.
Your right of withdrawal begins from the day you receive the goods. You cannot exercise this right simply by refusing delivery without also giving us clear notice of your decision.
Notification may be sent toThis email address is being protected from spambots. You need JavaScript enabled to view it. . In your message, you must clearly state that you wish to exercise your right of withdrawal.
Your right of withdrawal begins from the day you receive the goods. You cannot exercise this right simply by refusing delivery without also giving us clear notice of your decision.
Notification may be sent to
Products Exempt from the Right of Withdrawal:
The following types of products are exempt from the right of withdrawal:
- Products manufactured or customised according to your individual specifications.
Condition of the Returned Product:
You are only liable for any reduction in the value of the product resulting from handling other than what is necessary to establish its nature, characteristics, and functionality. In other words, you may inspect the product in the same way as you would in a physical store, but you may not put it into actual use.
If the product has been used beyond what is described above, it will be considered used. In that case, if you cancel the purchase, you may receive only part of—or none of—the purchase price back, depending on the commercial value of the returned product.
Refund of the Purchase Price
If you withdraw from your purchase, you will receive a refund of all payments made to us. Any depreciation in value for which you are responsible will be deducted from the refund amount.
If you exercise your right of withdrawal, we will reimburse all payments received from you, including delivery costs (excluding any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than 14 days from the date on which we receive notice of your decision to withdraw from the contract. Refunds will be made using the same payment method that you used for the original transaction unless you have expressly agreed otherwise.
We may withhold the refund until we have received the returned goods or until you have provided documentation that the goods have been returned, whichever occurs first.
Please return the product to:
The following types of products are exempt from the right of withdrawal:
- Products manufactured or customised according to your individual specifications.
Condition of the Returned Product:
You are only liable for any reduction in the value of the product resulting from handling other than what is necessary to establish its nature, characteristics, and functionality. In other words, you may inspect the product in the same way as you would in a physical store, but you may not put it into actual use.
If the product has been used beyond what is described above, it will be considered used. In that case, if you cancel the purchase, you may receive only part of—or none of—the purchase price back, depending on the commercial value of the returned product.
Refund of the Purchase Price
If you withdraw from your purchase, you will receive a refund of all payments made to us. Any depreciation in value for which you are responsible will be deducted from the refund amount.
If you exercise your right of withdrawal, we will reimburse all payments received from you, including delivery costs (excluding any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than 14 days from the date on which we receive notice of your decision to withdraw from the contract. Refunds will be made using the same payment method that you used for the original transaction unless you have expressly agreed otherwise.
We may withhold the refund until we have received the returned goods or until you have provided documentation that the goods have been returned, whichever occurs first.
Please return the product to:
Omann ApS
Chr. Nielsens Vej 6
DK-8700 Horsens
Chr. Nielsens Vej 6
DK-8700 Horsens
(Remember to keep your postal receipt as proof that you have returned the parcel.)
You may also exercise your right of withdrawal by giving clear notice and returning the goods in person to the above address by prior appointment.
Once we have received your returned product, we will send you an e-mail informing you about the next steps.
We do not accept parcels sent Cash on Delivery (COD) or parcels delivered without home delivery.
Competition Terms:
We regularly run competitions and offer free gifts as part of our newsletter. If you wish to participate during the competition period, simply send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. .
Log Statistics, Confidentiality and Privacy Policy:
In order to enter into an agreement with us, we require the following information:
Name, address, telephone number and e-mail address.
We register and process your personal data in order to deliver your order. Your personal information is stored by Omann ApS for five years, after which it is deleted.
As a registered customer of Omann ApS, you always have the right to object to the processing of your personal data. You also have the right to access the information we have registered about you. These rights are granted under the Danish Data Protection Act, and any enquiries should be sent to:This email address is being protected from spambots. You need JavaScript enabled to view it. .
Log Statistics and Confidentiality
We use log statistics to recreate and resolve order errors. Unfortunately, no system is completely error-free, and log statistics help us restore incorrectly processed orders. Omann ApS is highly committed to preventing misuse of information while providing the best possible customer service:
Name, address, telephone number and e-mail address.
We register and process your personal data in order to deliver your order. Your personal information is stored by Omann ApS for five years, after which it is deleted.
As a registered customer of Omann ApS, you always have the right to object to the processing of your personal data. You also have the right to access the information we have registered about you. These rights are granted under the Danish Data Protection Act, and any enquiries should be sent to:
Log Statistics and Confidentiality
We use log statistics to recreate and resolve order errors. Unfortunately, no system is completely error-free, and log statistics help us restore incorrectly processed orders. Omann ApS is highly committed to preventing misuse of information while providing the best possible customer service:
- We do not disclose personal data to third parties.
- We do not send third-party marketing information to our customers.
- As a customer, you may contact us at any time to be removed from our mailing lists or to have your personal information completely deleted from our databases. Simply send us an e-mail or contact us by other means.
We respect our customers' right to privacy and take this responsibility very seriously. We have internal policies in place to ensure that our customers' privacy is protected. Personal information is not stored in encrypted form, nor is it transmitted in encrypted form. By shopping on our websites, you therefore accept that we may retrieve your personal information in our systems using your e-mail address or telephone number. This means that such personal information is available internally within our company and may be accessed by authorised personnel who have your e-mail address or telephone number. If you wish to have your personal information deleted, please contact our customer service department.
Credit card details are, of course, encrypted during transmission, and we do not store your credit card information. If you provide your e-mail address or mobile phone number, you accept that we may contact you by e-mail or SMS regarding your order.
By using this website, including the use of cookies, you accept our privacy policy.
Credit card details are, of course, encrypted during transmission, and we do not store your credit card information. If you provide your e-mail address or mobile phone number, you accept that we may contact you by e-mail or SMS regarding your order.
By using this website, including the use of cookies, you accept our privacy policy.
Electronic Communication:
Your e-mail address is used to identify you in our systems. We also use it to communicate with you regarding your purchase and delivery. In addition, you have the option of subscribing to our newsletter.
You may unsubscribe from our newsletter at any time by clicking the "unsubscribe" link at the bottom of the e-mail. You also have the option to decline newsletter subscriptions when providing your information. In that case, we will only send you e-mails directly related to your order. We may communicate with you via e-mail, SMS, or notices published on this website.
You may unsubscribe from our newsletter at any time by clicking the "unsubscribe" link at the bottom of the e-mail. You also have the option to decline newsletter subscriptions when providing your information. In that case, we will only send you e-mails directly related to your order. We may communicate with you via e-mail, SMS, or notices published on this website.
Your Account:
As a user of this website, you are responsible for maintaining the confidentiality of your account and password by restricting access to your computer. You accept responsibility for all activities that occur under your account. Omann ApS reserves the right, in the event of misuse, to refuse service, close accounts, remove or edit content, or cancel orders without prior notice.
Reviews, Comments, Communications and Other Content:
Visitors may submit reviews, comments and other content, as well as suggestions, ideas, questions and other information, provided that such content is not unlawful, pornographic, threatening, invasive of privacy, infringing upon the rights of others, defamatory toward any person or group, or containing software viruses, political propaganda or commercial advertising. You may not use a false e-mail address or impersonate another individual, company or organisation.
Omann ApS reserves the right (but not the obligation) to remove or edit such content, although we do not routinely monitor submitted material. By submitting content, unless otherwise stated, you grant Omann ApS a non-exclusive, royalty-free, perpetual, irrevocable and fully transferable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such content worldwide in any media. You also grant Omann ApS the right to use the name or pseudonym associated with the submitted content if desired.
You warrant that you own or otherwise control all rights to the content you submit; that the content is accurate; that the use of your content does not violate these terms or cause injury to any person or entity; and that you will indemnify Omann ApS against all claims arising from content submitted by you.
Omann ApS has the right, but not the obligation, to monitor, edit or remove any activity or content. Omann ApS accepts no responsibility or liability for content submitted by you or any third party.
Omann ApS reserves the right (but not the obligation) to remove or edit such content, although we do not routinely monitor submitted material. By submitting content, unless otherwise stated, you grant Omann ApS a non-exclusive, royalty-free, perpetual, irrevocable and fully transferable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such content worldwide in any media. You also grant Omann ApS the right to use the name or pseudonym associated with the submitted content if desired.
You warrant that you own or otherwise control all rights to the content you submit; that the content is accurate; that the use of your content does not violate these terms or cause injury to any person or entity; and that you will indemnify Omann ApS against all claims arising from content submitted by you.
Omann ApS has the right, but not the obligation, to monitor, edit or remove any activity or content. Omann ApS accepts no responsibility or liability for content submitted by you or any third party.
Ownership:
You bear the risk for returned goods until Omann ApS has received them. We therefore recommend using a tracked shipping service and keeping your proof of postage when returning products.
Disclaimer and Limitation of Liability:
This website is provided by Omann ApS on an "as is" and "as available" basis. Omann ApS makes no representations or warranties, express or implied, regarding the operation of this website or the information, content, materials or products included on this website. You expressly agree that your use of this website is at your own risk. Omann ApS shall not be liable for damages of any kind arising from the use of this website, including but not limited to direct, indirect, incidental or consequential damages, viruses or other harmful components.
Website Policies, Amendments and Automatic Information:
We receive and store certain information whenever you interact with us. Like many other websites, we use cookies and receive technical information whenever your web browser visits Vinreoler by OMANN. We reserve the right to amend our website, policies and the above guidelines at any time.
Credit Card Security: We do not store sensitive information on our own servers. All credit card information is entered in a secure SSL environment and transmitted in encrypted form to our payment provider. When you pay by credit card, Omann ApS is authorised to charge the amount when your order is dispatched.
Credit Card Security: We do not store sensitive information on our own servers. All credit card information is entered in a secure SSL environment and transmitted in encrypted form to our payment provider. When you pay by credit card, Omann ApS is authorised to charge the amount when your order is dispatched.
Customer Service:
You can contact us by telephone on +45 7580 5155 on weekdays between 8:00 AM and 4:00 PM (Fridays: 8:00 AM – 2:00 PM), or by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. .
Standard Withdrawal Form
(Complete and return this form only if you wish to exercise your right of withdrawal.)
To:
Omann ApS
Chr. Nielsens Vej 6
DK-8700 Horsens
This email address is being protected from spambots. You need JavaScript enabled to view it.
I hereby give notice that I wish to exercise my right of withdrawal in relation to my purchase agreement for the following goods/services:
______________________________________________________________________________
Ordered on: _________________________ Received on: _______________________________
Consumer's name:
_____________________________________________________________________
Consumer's address:
___________________________________________________________________
Consumer's signature: _________________________________________ Date: __________________
(Only if this form is submitted on paper.)
Standard Withdrawal Form
(Complete and return this form only if you wish to exercise your right of withdrawal.)
To:
Omann ApS
Chr. Nielsens Vej 6
DK-8700 Horsens
I hereby give notice that I wish to exercise my right of withdrawal in relation to my purchase agreement for the following goods/services:
______________________________________________________________________________
Ordered on: _________________________ Received on: _______________________________
Consumer's name:
_____________________________________________________________________
Consumer's address:
___________________________________________________________________
Consumer's signature: _________________________________________ Date: __________________
(Only if this form is submitted on paper.)
Disputes:
Omann ApS shall have the right to determine whether any dispute arising in connection with this agreement shall be settled by arbitration or by the ordinary courts.
If Omann ApS chooses arbitration, the parties agree to submit the dispute to the arbitration tribunal of the Danish Society of Engineers (IDA).
If the buyer is domiciled outside Denmark, arbitration shall be conducted in accordance with the Rules of Arbitration of the International Chamber of Commerce (ICC Arbitration, Copenhagen).
If Omann ApS chooses legal proceedings instead, all disputes shall be governed by Danish law and settled before the District Court of Kolding (Retten i Kolding), Denmark.
If Omann ApS chooses arbitration, the parties agree to submit the dispute to the arbitration tribunal of the Danish Society of Engineers (IDA).
If the buyer is domiciled outside Denmark, arbitration shall be conducted in accordance with the Rules of Arbitration of the International Chamber of Commerce (ICC Arbitration, Copenhagen).
If Omann ApS chooses legal proceedings instead, all disputes shall be governed by Danish law and settled before the District Court of Kolding (Retten i Kolding), Denmark.